OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
215 ratings and 119 comments received in the last 90 days.
10 April 2024
Very satisfied dealt with Tom Ruff and he kept me informed from ordering new car to collection and time top man.
09 April 2024
Car purchased prior to visiting dealership but the handover experience was good.
08 April 2024
The sales man at Doncaster Stratstone BMW (a Mr Tom Ruff) worked his magic and found the the perfect car for my needs at a reasonable price. He managed to turn the car around within one week of placing my securing deposit, for which I am grateful.
05 April 2024
They had plenty of time and patience for me, I and sat and gave me options, and let me test drive a car which helped a lot
04 April 2024
Great service
03 April 2024
Arjuin was totally professional and really made us feel like a valued customer
03 April 2024
Professional, non-pushy staff, well informed and good info given to allow own decisions. Helpful and polite. Great modern showroom.
02 April 2024
Be a use everything was perfect
29 March 2024
Managed to source the car and colour we wanted
24 April 2024
Quick and no hassle
24 April 2024
Service was carried out. The technicians looked into all of my issues and fed back well.
24 April 2024
The Staff were polite but I arrived at approx 9:15 and left approx 15:30 after being told it would not take long
22 April 2024
Really straight forward car was ready when they said it would be
21 April 2024
My recent customer experience was excellent and Phoebe managed the whole process.
20 April 2024
Excellent customer service. Especially Phoebe was very helpful on the day.
20 April 2024
Car is still stained white,not dried.
19 April 2024
Good team
19 April 2024
All work was completed speedily
17 April 2024
No issues. Everything ran to plan.
24 April 2024
Was able to be guided through various options and ended up going for a vehicle I wasn't even aware of prior to entering the dealership! Seamless purchasing process with me salesman Derwyn always being an email away regarding any questions.